Our Staff

Non-urgent advice: General Practitioner (GP)

General Practitioner (GP) is a medical doctor who provides primary healthcare to patients of all ages. GPs diagnose, treat, and 
manage a wide
range of illnesses and medical conditions, focusing on both acute and chronic care. They offer preventive health
advice, conduct health screenings,
and refer patients to specialists when needed. GPs play a key role in supporting the overall
health and wellbeing of individuals and communities.


DR RUSHI MUDALAGIRI (Male)                                                    DR RAMAKRISHNA VELLATURI (Male)

General Practitioner - MBChB MRCSEd MRCGP                       General Practitioner

 

DR MICHAEL FARRELL (Male)                                                       DR MALA KALIA (Female) 

General Practitioner                                                                             General Practitioner

Non-urgent advice: Advanced Nurse Practitioners

Advanced Nurse Practitioner (ANP) is a registered nurse with advanced clinical training and education, capable of providing expert, autonomous care across a wide range of healthcare settings. ANPs assess, diagnose, and manage patients’ health conditions, prescribe medications, and perform clinical procedures. They work independently or collaboratively within multidisciplinary teams to deliver high-quality, patient-centered care.

Non-urgent advice: Physician Associate (PA)

Physician Associate (PA) Description

A Physician Associate (PA) is a healthcare professional trained in the medical model to work alongside doctors, providing care under their supervision. PAs assess, diagnose, and manage patients with a wide range of conditions in primary or secondary care settings. They take medical histories, perform physical examinations, request and interpret tests, and develop treatment plans. While they are not doctors, PAs play a vital role in improving patient access to timely and effective care.


Key Points:

  • Work under the supervision of a doctor

  • Cannot currently prescribe or work independently in the UK (subject to future regulation)

  • Qualified via a postgraduate PA programme and national certification

  • Contribute to continuity of care, especially in general practice and hospital teams

Non-urgent advice: Practice Management

 Practice Management

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Non-urgent advice: Nurses (GPN)

General Practice Nurse (GPN) Description

A General Practice Nurse (GPN) is a registered nurse who works in a GP surgery, delivering primary healthcare services to individuals and families in the community. GPNs play a vital role in supporting patients with both acute and long-term conditions, promoting health and preventing illness.


Key Responsibilities:

  • Perform health checks, wound care, immunisations, and cervical screening

  • Manage long-term conditions like asthma, diabetes, and hypertension

  • Provide lifestyle advice (e.g. smoking cessation, weight management)

  • Support health promotion and disease prevention initiatives

  • Assist with minor procedures and treatment room tasks

  • Coordinate care and follow-up with the wider primary care team

Non-urgent advice: Health Care Assistant (HCA) 

Health Care Assistant (HCA) Description

A Health Care Assistant (HCA) in a GP practice supports the clinical team—GPs, nurses, and other healthcare professionals—by carrying out essential tasks that help deliver effective patient care. HCAs are not registered nurses but are trained to perform a wide range of routine procedures and administrative duties under supervision.


Key Responsibilities:

  • Take and record vital signs (blood pressure, pulse, temperature)

  • Perform phlebotomy (blood tests)

  • Carry out ECGs, urine tests, and other basic clinical observations

  • Support with chronic disease reviews (e.g. diabetes or asthma checks)

  • Administer vaccinations (e.g. flu jabs), if trained and competent

  • Assist with wound care, dressings, and health promotion

  • Maintain accurate patient records and support infection control procedures

Non-urgent advice: Pharmacists

Pharmacist 

A Pharmacist in a GP practice is a key member of the primary care team, responsible for supporting the safe, effective, and efficient use of medicines. They work directly with patients and clinical staff to manage medication-related issues, conduct reviews, and improve the overall quality of prescribing.


Main Duties:

  • Carry out medication reviews for patients with long-term conditions or on multiple medications

  • Provide expert advice on medicines to both patients and staff

  • Support repeat prescribing systems and ensure prescriptions are safe and appropriate

  • Help manage chronic conditions such as asthma, diabetes, and hypertension

  • Conduct medicines reconciliation after hospital discharges

  • Some pharmacists are trained Independent Prescribers, able to prescribe medication directly

Non-urgent advice: Pharmacist Technician

Pharmacy Technician in GP Practice – Description

A Pharmacy Technician in a GP practice works alongside pharmacists, GPs, and the wider healthcare team to support safe, effective, and efficient use of medicines. They play a key role in managing medication processes, supporting repeat prescribing, and improving patient care.

Non-urgent advice: Admin

Administrative team

Our Administrator's provides essential clerical and organisational support to ensure the smooth and efficient running of the practice. They work closely with clinical staff, management, and reception teams to maintain accurate records, manage patient communications, and support day-to-day operations.

Non-urgent advice: Receptionists

Receptionist 

Our Receptionist's are often the practice's first point of contact for patients, providing a welcoming and efficient service. They manage appointments, handle patient enquiries, and support the administrative functions of the practice to ensure smooth day-to-day operations.

Attached Staff & Services

First Contact Physiotherapist

Ms Louise Arkwright (Female)

The role of First Contact Physiotherapists in Primary Care is to assess patients with soft tissue muscle pain at their first point of contact or for follow-up management as appropriate within the healthcare system.

First Contact Mental Health Practitioner

Ms Georgia Bell (Female)

A First Contact Mental Health Practitioner works in primary care settings such as GP practices to provide early assessment and support for patients experiencing common mental health problems. They serve as an accessible first point of contact, helping to identify, manage, and signpost patients to appropriate care and resources.

Joint Assessment Team

Mr Adam Fleck (Male)

Child and Young Person Mental Health Practitioner

Ms Simone Hogan (Female)

 

Social Prescribing Link Worker

Venessa Ditchburn (Female)

District Nurse Team

District Nurse is a registered nurse with additional specialist training who provides care to patients in their own homes or residential settings. They play a vital role in delivering community-based healthcare, especially for people who are housebound, have long-term conditions, or are recovering after hospital discharge.

Contact: 0191 569 2957.

Community Matron Team
The community matron is an advanced level nurse who has specialist knowledge in long term conditions, e.g. COPD, heart disease etc., and works together with GP’s, practice nurses and district nurses to provide support to patients.
Community Midwives
They offer full maternity and post-natal care

Contact: 0191 586 3474

Health Visitor

A health visitor is a registered nurse who have specialized training related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Contact: 0300 0269850 

Page last reviewed: 09 June 2025
Page created: 09 June 2025